Frequently Asked Questions
Find answers to common questions about SHEWUYOU livestock equipment, product selection, quotations, customization, ordering, international shipping and after-sales service.
If your question is not answered below, contact our team and provide your product requirements, farm information and destination country.
Need a Quick Recommendation?
Send us the product name, required quantity, animal type, farm capacity and destination country. We will help you identify a suitable product or equipment solution.
Company and Products
1. What does SHEWUYOU supply?
SHEWUYOU supplies livestock equipment and farm solutions for pig, cattle, sheep, goat and poultry operations. Our product range includes housing, feeding, drinking, environmental control, animal handling, identification, veterinary, piglet care and farm management equipment.
2. Are you a manufacturer or a trading company?
SHEWUYOU is a livestock equipment supplier with manufacturing and supply-chain capabilities. Depending on the product category, products may be manufactured in our facilities or supplied through qualified production partners. Please contact us if you require factory, production or inspection information for a specific product.
3. Which animals and farm types do you serve?
We serve pig, cattle, dairy, beef, sheep, goat and poultry farms. We work with individual farms, large farming groups, distributors, importers, agricultural dealers and farm construction companies.
4. Can you provide a complete farm equipment solution?
Yes. For suitable projects, we can help organize an equipment list and recommend housing, feeding, drinking, ventilation, environmental control and animal-handling equipment. Please provide the farm layout, animal capacity, building dimensions, local climate and project requirements.
5. How can I obtain a product catalog?
Visit the Resources section of our website or contact us by email or WhatsApp. Tell us which animal species and product categories interest you so that we can provide relevant product information.
Quotations and Orders
6. How do I request a quotation?
Send us the product name or photo, specifications, required quantity and destination country or port. For a farm project, also provide the animal type, farm capacity, building dimensions and layout.
7. Why are product prices not displayed on every page?
Prices may vary according to specifications, materials, quantity, customization, packaging, trade terms and raw-material costs. Contact us for a current quotation based on your specific requirements.
8. What is your minimum order quantity?
The minimum order quantity varies by product. Standard products may support relatively small orders, while customized products may require a higher quantity. Please send us the product and quantity for confirmation.
9. Can I combine different products in one order?
Mixed-product orders may be arranged depending on product dimensions, packaging, quantity and shipping requirements. Send us your complete purchasing list so that we can evaluate consolidation and loading options.
10. What trade terms can you quote?
Quotations may be prepared under terms such as EXW, FOB, CFR or CIF, depending on the order and destination. Please tell us your preferred trade term and delivery port.
Samples and Customization
11. Can I order a sample before placing a bulk order?
Samples may be available for selected products. Sample price, preparation time and shipping costs depend on the product and destination. Large machinery and project equipment may not be practical to supply as samples.
12. Do you provide OEM and ODM services?
Yes. Depending on technical feasibility and order quantity, we can evaluate customized logos, colors, dimensions, materials, labels, packaging and product configurations. New product development can also be discussed based on drawings, samples or functional requirements.
13. Can you print our logo and use our packaging?
Private labeling and customized packaging are available for suitable products and quantities. Please provide your logo files, packaging design, label content, barcode requirements and estimated order quantity.
14. Can you manufacture products from our drawings or samples?
We can evaluate drawings, samples, product photos and functional specifications. Manufacturing feasibility, tooling costs, MOQ, sample costs and lead time will be confirmed after technical review.
Payment and Production
15. What payment methods do you accept?
Available payment methods and payment schedules depend on the order amount, product category and contract terms. The applicable bank information and payment terms will be stated in the official quotation or sales contract.
16. How long is the production lead time?
Lead time depends on product availability, order quantity, customization and the production schedule. Standard products may be available sooner than made-to-order equipment. The estimated lead time will be confirmed before the order is finalized.
17. When does production begin?
Production normally begins after the specifications, quantity, price, payment terms, packaging and other commercial conditions have been confirmed and the agreed payment has been received.
18. Can you provide production or inspection photos?
Photos or videos may be provided for selected orders when agreed in advance. Customers may also arrange an independent third-party inspection before shipment, subject to coordination and applicable costs.
Packaging and International Shipping
19. Can you ship livestock equipment internationally?
Yes. We can assist with international shipping arrangements for suitable orders. The available shipping method depends on the product size, weight, quantity, destination and required delivery time.
20. Which shipping methods are available?
Depending on the order, products may be shipped by courier, air freight, sea freight, rail or another suitable logistics method. Large orders and farm equipment projects are generally more suitable for sea freight.
21. How are products packaged?
Packaging depends on product size, material and shipping method. Common options may include cartons, bags, pallets, wooden cases or reinforced export packaging. Special packaging requirements should be confirmed before ordering.
22. Can you provide export documents?
Standard commercial documents may include a commercial invoice, packing list and transport document. Certificates or other destination-specific documents must be requested before the order is confirmed and are subject to product and regulatory availability.
23. Are customs duties included in the price?
Import duties, taxes, customs-clearance fees and local charges are generally determined by the destination country and the agreed trade term. Buyers should confirm local import requirements before placing an order.
Installation, Warranty and After-Sales Service
24. Do you provide installation guidance?
Installation instructions, diagrams or remote guidance may be available depending on the product. Electrical, welding, structural and other specialized work must be completed by qualified personnel.
25. Do your products include a warranty?
Warranty terms vary by product category. The applicable warranty period, coverage and conditions will be stated in the quotation, sales contract, invoice or product documentation.
26. What should I do if a product has a problem?
Contact us with the order number, product name, model, serial number, problem description, operating conditions, photos and videos. We will review the information and recommend the appropriate next step.
27. Can you supply replacement parts?
We can help identify and supply available spare parts for SHEWUYOU products. Please provide the product model, component photo, required quantity and delivery destination so that compatibility can be checked.
28. Do you provide on-site after-sales service?
International support is generally provided remotely through email, WhatsApp, photos, videos and technical documents. Any on-site service, where available, must be evaluated and agreed separately.
Cooperation and Factory Visits
29. Can I become a SHEWUYOU distributor?
We welcome applications from livestock equipment importers, agricultural dealers, farm supply companies and project contractors. Send us your company profile, market, sales channels, products of interest and proposed cooperation plan.
30. Can I visit your factory?
Qualified business customers and partners may request a factory visit. Visits must be arranged in advance and are subject to confirmation, production schedules, confidentiality and safety requirements.
31. Where is the SHEWUYOU factory located?
The factory is located in Guantao County, Handan, Hebei Province, China. The sales center is located in Cangzhou, Hebei Province. Exact travel instructions are provided after a factory visit is confirmed.
Contact SHEWUYOU
32. How can I contact your team?
Contact us by email, telephone, WhatsApp or WeChat. To receive an accurate response, include your company name, country, product requirements, quantity and delivery destination.
Still Have Questions?
Send us your question, product list or farm requirements. Our team will review the information and help you identify a suitable product or solution.
Email: info@shewuyou.cn
Tel / WhatsApp / WeChat: +86 131 1177 5190
Ask a Question Contact Us on WhatsAppProduct specifications, prices, MOQ, lead times, warranty terms and service arrangements are subject to the final quotation, contract and written confirmation.